1.- Legal information:

The content of the website www.tilp.es (from now on the website) is intended to inform about the activities and services of Transportes Insular La Palma (from now on TILP). TILP has its address at Av. los Indianos, 14, 38700 Santa Cruz de la Palma, Santa Cruz de Tenerife and its C.I.F. (Tax Identification Number) is F38016671.

2.- Use of the website and its contents:

The user agrees to use the website and its services without contravening existing legislation on the subject, good faith and public order. The reproduction, distribution, modification, unless authorized by the legitimate owners or legally permitted, is prohibited. The user may not alter, change or modify the website; however, TILP reserves the right to make any changes at any time unilaterally and without prior notice to the structure and design of the website, as well as to vary or eliminate certain content or use.

3.- Intellectual and industrial property:

The content of this website (text, images, audio and video) is protected by intellectual and industrial property laws. The content of the website, as well as its graphic design and source codes, is the intellectual property of TILP or third parties, and the user is not entitled to exploit them. TILP will exercise all civil or criminal actions that correspond to it against those who violate its rights and will demand all those measures that are necessary to safeguard them.

4.- General conditions for the use of the website:

If you transfer software from this website to your terminal, including any files, images incorporated into or generated by the software as well as information attached to it, you may not dissect it for study or decompile it, translate the original object code version or its language into another code or language. You may not carry out any manipulation aimed at altering the nature of the software, or redistribute, sell or use it for public or commercial purposes.

5.- Collection and Protection of Personal Data:

Access to certain services on the website is subject to the prior completion of the corresponding user registration. All the information provided by the user through the forms of the portal must be true. The user will be solely responsible for false and inaccurate statements made and the damage caused to TILP or third parties for the information provided. The data collected through the website, will be incorporated into an automated file of personal data which is responsible TILP. The data collected will be treated confidentially and exclusively to manage the relationship with their customers and promote the activities of the company. TILP is obliged to treat the personal data confidentially. However, the person responsible for the file may disclose personal data when such information is required by public authorities in the exercise of the functions they have legitimately attributed.

TILP also undertakes to adopt the necessary technical and organisational security measures to prevent the alteration, loss, processing or unauthorised access to such data. Without prejudice to this, due to the current security conditions on the Internet, the person responsible for the file cannot guarantee the illegal use of user information by third parties. By sending the corresponding form, the user expressly consents that his or her personal data may be used to send commercial communications by e-mail or by any other means. The user may revoke the consent given and exercise the rights of access, rectification, cancellation and opposition by contacting the address indicated at the beginning of this legal notice or by e-mail, customer service, which appears in the contact tab of the TILP page. The user undertakes to keep the data provided to the person responsible for the file duly updated. The user will be responsible for any damages that TILP and / or third parties may suffer as a result of the lack of veracity, inaccuracy, lack of validity and authenticity of the data provided.

6.- Contents and services of hyperlinks:

People who intend to establish a hyperlink between their website and the TILP website must meet the following conditions:

I.- The hyperlink shall only allow access to the home page or the start page of TILP, and may not reproduce them in any way. A separation of TILP web page into two or more independent HTML sections may not be created. No false or inaccurate statements or indications shall be made about its directors, employees, web pages and services provided. The web page where the hyperlink is established may not contain contents contrary to morals and good customs, to public order. The establishment of a hyperlink does not in any way imply the existence of a relationship between TILP and the owner of the website on which it is established, nor the acceptance and approval by TILP of the content and services.

II.- TILP makes available to users links to other sites managed and controlled by third parties. The exclusive function of the links on the TILP page is to facilitate the users’ search for information, content and services on the Internet, and under no circumstances can they be considered a recommendation or invitation to visit them. TILP assumes no responsibility for damages of any kind that may arise from access, maintenance, use, quality, legality, reliability and usefulness of the content, information, communications, statements, products and services existing or offered on websites not managed by TILP and which are accessible through the TILP website.

7.- Duration and termination:

The provision of the services of the TILP website are, in principle, of indefinite duration. However, TILP is authorised to terminate or suspend the provision of service, giving prior notice of the termination or suspension of the provision of service of its website.

8.- Legislation:

El presente aviso legal se rige por la ley española. TILP y el usuario, con renuncia expresa a otro fuero que pudiera corresponderles, se someten a la Jurisdicción de los Juzgados y Tribunales de Madrid capital.
Política de privacidad

This legal notice is governed by Spanish law. TILP and the user, expressly waiving any other jurisdiction that may correspond to them, submit to the jurisdiction of the Courts and Tribunals of the city of Madrid.

Privacy Policy

The company that created, exclusively owns, manages and is responsible for the site www.tilp.es (hereinafter the “Administrator”) is committed to ensuring the privacy of the customer, collaborator or visitor to www.tilp.es (hereinafter the “User”) at all times and in all interactions with him. The Administrator also undertakes not to collect unnecessary information about the User.

1. Data Protection

The Administrator has adopted the measures and security levels for the protection of personal data required by Organic Law 15/1999 of 13 December on the Protection of Personal Data and its implementing regulations. The personal data collected through www.tilp.es are subject to automated processing and are incorporated into files owned by www.tilp.es, being its Administrator, responsible for the expressed files.

The completion of forms included on the site or the sending of emails or other communications to www.tilp.es implies the express consent of the User to the inclusion of their personal data in the aforementioned automated file of the Administrator.

The User can exercise his right of access, rectification, cancellation and opposition in accordance with the provisions of Organic Law 15/1999, of 13 December, on the Protection of Personal Data and other regulations applicable to this effect, by sending an e-mail to info@tilp.es

2. Information security

The Administrator of www.tilp.es has used all the systems and technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data provided by the User.

However, the User must be aware that security measures on the Internet are not impregnable.

3. Protection against unauthorized access

User information stored on www.tilp.es servers is kept in the most secure environment possible. Among other physical and technological security measures, the Administrator has both software protection through firewalls to prevent unauthorized connections, and physical protection through server access control systems.

4. Transfer of personal information to third parties

The Administrator of www.tilp.es does not sell, give away, or otherwise transmit any personal information about its Users to any third party.

5. Applicability to other websites

The www.tilp.es website may contain links to other sites. Please note that www.tilp.es has no control over and is not responsible for the privacy policies or practices of such other sites.

6. Use of the User’s e-mail address

www.tilp.es may send e-mails to the User once the latter has provided his address and under the conditions expressly accepted by him.

In order to protect the User’s privacy, the User has absolute control over the receipt of such emails.

If you wish to cancel your subscription, you can do so automatically and without the need to provide any justification.

7. Changes to the Security and Data Protection Policy

The Administrator reserves the right to modify its security and data protection policy at its discretion, always in accordance with current Spanish legislation on data protection, with effect from the date of publication of said modification in www.tilp.es.

The changes that affect the treatment of personal data will also be communicated to the interested parties by e-mail.